The end of the annual performance review There are few words, even in the unpopular realm of business-speak, held in less regard than ‘annual performance review’. There are numerous reasons as to why this particular grouping of words is shunned throughout the business world, but most of them stem from their ineffectiveness. Bluntly put, as a tool, […]
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The glory hogEvery office and every team has its own dynamic. Any given project might include introverts, extroverts, bugle blowers, mood hoovers and even the occasional glory hog.We all know what a glory hog is. They’re the kind of person that races to the front of the stage to claim the team award. They can […]
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Intelligence versus stupidity? The great battle of the 21st Century won’t be a war between good and evil, but rather intelligence and stupidity. This is a concern apparently shared by renowned thinker David Krakauer, the President of the Santa Fe Institute, who in a recent interview on Nautilus, actually makes the case for professors of stupidity.The interview […]
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In pursuit of happiness According to the stats, it’s a harder call than you might think. The thinking for years has been that as we progress through the ranks and up the ladder, our needs are met and happiness ensues. At some point during our ascent, the inevitable kicks in and we’ll attain some kind of […]
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Strained and disillusioned with your business? Don’t panic – it’s quite normal and a natural part of the journey to having a mature and truly viable business. Remember that day when you and your fellow stakeholders were inspired to launch your business. How exciting was that! Seems an age ago now, doesn’t it? The commitment you all made. […]
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Customer Retention There is an extraordinary variation in the success companies achieve in customer retention. Why is this and does it matter? One need only watch the current challenges faced by the big high street retailers to understand that it does matter. Customers that might buy again are way easier to source than brand new ones and […]
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Join us for a relaxed ‘London Leadership Development’ get-together and network with fellow coaches, colleagues, LD and HR professionals – NOW at The Phoenix Artist Club on Charing Cross Road, WC2H 8BU Our regular London networking events take place every 2nd Thursday of every month – 6pm until 8pm. The Phoenix Artist Club is secreted away down […]
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“Let’s touch base offline, we’ve got some blue sky thinking to run up the flagpole before close of play.” As corporate life stands today, the above business jargon probably wouldn’t raise an eyebrow. Strange to think however that this infestation of ‘management speak’ has its roots in Russian Mysticism. According to the book Business Bullshit by […]
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The power of company culture Company culture is one of the most powerful forces on the planet, according to Daniel Coyle, author of the bestselling book ‘The Culture Code’. Its presence is tangible in successful companies, just as its absence or toxicity is equally clear. He maintains that its impact can be measured on the bottom […]
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“What a great conversation…” I’d hear that phrase often as my parents rescued me from my indifferent babysitter. I didn’t care much for the after-dinner party debrief, but I’d remember being fascinated by the art of the conversation. Oddly though, try as they might, they could never seem to remember what this great conservation had […]
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